About Shipping

www.shopnr1.eu (hereinafter - Website) is operated by Helmuts Kuma Buss, reg.nr.250476-11345, (hereafter referred to as We / Us / Our). The following is the description of Our Order processing and Delivery conditions in accordance to Our general Terms and Conditions:

Order process and delivery

While all effort is made to ensure that Products purchased from our Website will be processed within 48 hours of receiving your order, we cannot guarantee processing times. We generally use third party delivery companies to delivery your order.

By placing an order for Products you agree that your details, such as name, contact numbers, delivery address, will be passed to those third parties. While we aim to get your order delivered to you within 5 – 10 working days, in the unlikely event of extended delays, we will endeavour to inform you.

Any questions or follow up regarding delivery can be directed by email to info@shopnr1.eu. Further, you agree that notwithstanding anything in Our Terms and Conditions, we are not liable with respect to any loss, damage, cost or expense you or any third party suffers as a result of a change in delivery times or delay in delivery.

Where an order contains two or more Products we cannot guarantee that they will be dispatched and delivered to you together. They may be dispatched separately and we may use different third party delivery companies for delivering them to you.

If you ask us to leave a Products at the delivery address, we are not responsible for loss, damage or theft of the Products once they are delivered to that address. Some of you may also prefer to have your Products shipped to a business address as an additional precaution.

Further, if you require Products that you have ordered to be redirected to an address other than your original order address, we may charge you a reasonable fee for doing this.


Shipping charges

Shipping charges for delivery are automatically calculated during the checkout process. Any queries relating to our shipping charges can be directed to us at info@shopnr1.eu.


Collecting my Products

At the moment we do not offer such option for our buyers. The Products purchased from Us cannot be collected in person.


Pre-Orders and Back-Orders

Pre-orders
are orders for Products which are new stock which is expected to arrive in the near future. All pre-orders are paid for at the time of placing an order. Expected delivery times on pre-ordered Products are approximate and are subject to change. All pre-orders are non-refundable once full payment is made and you may not cancel your pre-order (subject to our Terms and Conditions for this Website). For inquiries about the pre-orders, contact us with your name, delivery address and telephone number at info@shopnr1.eu.

Back-orders
are for Products which are temporarily out of stock and can be ordered through our Website. We will provide you with an estimated delivery date within 48 hours of ordering and will do our best to deliver your back-order within 3 – 6 weeks. Please note delivery dates are estimates only and are subject to change due to unforeseen supply issues and/or unexpected demand may occasionally result in further delays in delivery schedule.

If we are unable to ship your back-order within 6 weeks, you will receive a full refund within 7 working days. However, (subject to our Terms and Conditions for this Website) you will not be able to cancel your back-order once it has been placed.


Details we need from you to fulfill your order

It is your responsibility to ensure that the information you provide, including your name, delivery address, telephone numbers, email address and instructions are correct, so please check any details carefully before submitting an order to Us.

You acknowledge and agree that we will not be responsible for any loss or damage that you may suffer as a result of you providing incorrect information to Us, including your name, delivery address, contact phone numbers or email addresses.


If you have any questions about orders and deliveries, please send Us an email to info@shopnr1.eu.


Contacts and address

Helmuts Kuma Buss
Dzirnavu street 12
Jurmala LV-2011
Latvia

e-mail: info@shopnr1.eu