Terms of service

www.shopnr1.eu (hereinafter - Website) is operated by Helmuts Kuma Buss reg.nr.250476-11345, (hereafter referred to as We / Us / Our).

Before using our Website, we kindly ask you to read the following Terms and conditions:

By accessing, viewing and using this Website, and by making purchases on the Website, you express your agreement to be bound by these terms and conditions (Terms).

We reserve the right to change these Terms at any time without any prior notice and you will be taken to have accepted any change by continuing to use this Website.


In these Terms:

‘Website’ refers to the website located at https://shopnr1.eu, any future URLs that we may register and links to this Website;

and

‘Product’ or ‘Products’ refers to any items that are displayed on our Website and that you have been offered to purchase.


Buying from Us

Here you can browse, select, order and purchase Products that are displayed on this Website.

Any order placed through our Website is an offer by you to purchase each particular Product in accordance with these terms. We reserve the right to accept or reject an order you make using our Website for any reason.


Payment

All payments must be made in full prior to delivery of the Goods.

We accept PayPal and direct bank transfer.

We also reserve the right to change our methods of payment acceptance at any time.

To the extent permitted by law, and within the framework of these terms and conditions, we will not be held liable and responsible for any damages or consequential loss (whether direct or indirect) suffered by you as a result of any banking fraud or unauthorised access to a PayPal account.

We will not be held liable or responsible for any additional charges imposed by your payments provider or bank, especially in the case where your purchase involves foreign exchange transactions.

If your payment is not received in full or is declined by your bank or PayPal, we will not hold the Products against your order.


Prices, taxes and customs

Prices and offers may vary and may only be available for limited periods. All prices and offers are subject to availability; we reserve the right to change the prices of our Products at any time without a prior notice to you.

All prices on our Website are listed in US Dollars and they include VAT (where applicable).

By placing an order, you agree to pay the stated price (plus any applicable shipping and handling charges) in US Dollars for all orders. You agree to pay any additional charges or taxes incurred (including any custom duties) if applicable to the sale or delivery of the Products.

The Website contains a large number of goods and it is possible that, despite our best efforts, some of the goods listed on the Website may be incorrectly priced. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible.

We will give you the option of reconfirming your order at the correct price or cancelling it.

Helmuts Kuma Buss. is under no obligation to sell incorrectly priced goods to you at the incorrect price.


Repairs, refunds and replacements

If the Products are damaged or not of acceptable, or poor quality, you may have rights under:

EU Distance Selling Regulations (EU customers only);
Other consumer laws applying in Latvia;

and/or

Our Refunds Policy below.

Change or Cancellation of Orders

As we process your orders immediately for prompt delivery, we regret that cancellation or change to your order may not be possible unless we receive your request by phone or email within 24 hours placing your original order. No cancellation or change of orders will be accepted once your order has been dispatched.

Returning the Products and Refunds

If there is a minor problem with your Product we may offer you a replacement or a partial refund.

If there is a major problem with the Products, a full refund or a replacement may be available.

If you are a resident of European Union country you have the right to cancel the order within 14 (fourteen) calendar days from the receipt of the Products, sending Us a letter of refusal to the address: info@shopnr1.eu.

You are obliged to return the Products to Us within 7 (seven) days after sending a written refusal. All expenses incurred in connection with the return of the Products to Us shall be borne by you.

By using the right to refuse the Product, you are responsible for preserving the Product's quality and safety as well as for any reduction in the value of the Products if they are used in a way incompatible with the principle of good faith, including for purposes other than the characteristics of the Product or for clarification of the operation. Otherwise we reserve the right not to accept the Products.

We, upon receipt of the cancellation letter and the receipt of the Products, immediately, but not later than within 30 (thirty) days, reimburse you to the PayPal or Bank account, specified by you, the amount of money paid for the Product. Otherwise, if we do not receive the cancellation letter and / or the Products in accordance with the procedure specified in these terms, we are entitled to not repay you the amount paid by you for the Product.

All the returns Products must be sent to the address below:

Helmuts Kuma Buss.
Dzirnavu street 12
Jurmala,LV-2011
Latvia


Product care

If you have damaged the purchased Products yourself, or you have failed to take proper care of the Products, we may not be able to provide you with a refund or replacement. We advise to read our care instructions on our Products' pages for our recommendations prior to purchasing our products.


Out of Stock Items

Helmuts Kuma Buss. will contact you immediately in the unforeseen event that you have purchased an item that is out of stock or unavailable.

We will discuss with you your options for choosing an alternative item or where possible putting an order in for the original item. If you choose to put in an order for the original item we will give you an estimated time for fulfilling the order.

If neither of these options suit, Helmuts Kuma Buss will allow you to cancel your order with a full refund given.


Social Media

We currently operate and manage social media accounts on Facebook and Instagram and we may use other social media channels in future.

We do not endorse the opinions expressed by the users on our social media pages.

By submitting content to our Social Media channels, you agree that we may use and reproduce this content including your profile name, for testimonial, or other purposes in any media and without any compensation to you. Any content you submit must be your original work.

You must not post any material that is defamatory, derogatory, racist, sexist, unlawful, obscene, infringing any third party’s intellectual property rights, breaching someone else’s confidentiality or privacy, misrepresenting your relationship with us or this Website, misleading, false or deceptive on our social media pages.

We reserve the right to edit or remove content that violates these terms and to block your access to our page.


Intellectual property rights

All text, graphics, logos, icons, images, photographs and software featured on this Website are protected under EU and International copyright laws. You must not reproduce, store, adapt, distribute, display, publish, or create similar works from them.

If you upload any material or content on our Website or social media accounts, you grant us an irrevocable, royalty-free licence to use and reproduce that material or content. Having said that, we do not claim ownership of intellectual property rights in respect to user content.


Availability of this Website

From time to time, down-time on this Website, either scheduled or unscheduled, may occur. We will endeavour to work within reason to ensure the amount of down-time is limited and will not be held liable for the consequences of any down-time.


Links to Third party websites

This Website may contain links to other websites, mainly in regards to the services provided by our Order processing, Advertising, Delivery and Payments providers. Unless stated otherwise, this Website does not control, endorse, sponsor or approve such third party websites or their contents, nor are we liable and responsible for any loss or damage that you may suffer as a result of your visits to any third party websites.


Your use of this Website

You are provided with access to and are authorized to download material contained on this Website for your personal use only. You may not, without our written permission, on-sell any information obtained from this Website, use any data mining robots, other extraction tools, meta tags or mirror the Website. Further, you must take your own precautions to ensure that the process which you employ for accessing this Website does not expose your computer to the risk of viruses, malicious computer code or other forms of interference which may cause damage to your computer software. We take no responsibility for any interference or damage to your computer system that arises out of or in connection with your use of this Website.


Privacy and Data safety

By registering as a customer and/or using this Website, you grant Us permission for and agree with the processing of data as set forth in Our PRIVACY POLICY.

If you have any questions about Our Privacy Policy, please send Us an email to info@shopnr1.eu.


Disputes

Any disputes that may arise or arise between the you and Us during the execution of these terms and conditions will be settled by mutual negotiations. If no agreement is reached, the matter will be referred to the court in accordance with the laws of the Republic of Latvia (EU).


Helmuts Kuma Buss
Dzirnavu street 12
Jurmala,LV-2011
Latvia

e-mail: info@shopnr1.eu